What we collect

• Voice messages you send and receive (and associated metadata)
• Your hellocode and account ID
• Your email address (if you link your account to an email)
• Technical data (e.g. app version, device type, error logs)

Why we collect it

• To deliver messages to you and your friends
• To keep the app running smoothly and fix bugs
• To improve features over time

Who we share it with

• Service providers (e.g., Firebase) that store and deliver your messages
• Law enforcement, if required by law
• No selling: we will NEVER sell your information to anyone, including advertisers.

How we keep it safe

We use industry-standard security (SSL/TLS, Firebase rules), but no system is 100% foolproof, so don't use the app for anything where privacy is absolutely critical.

How long we keep it

We store your messages until approximately 30 days have passed. Messages older than that are deleted and cannot be recovered.

Kids under 13

We do not knowingly collect data from children under 13.

Changes to this policy

We may update this policy. You'll see any changes next time you open the app, and on this website.

Questions or requests

Contact us here.

Who can use it

• You must be at least 13 years old to use the application ("the app").
• The app is unavailable in certain countries (including China, Cuba, Iran, North Korea, Syria, United Arab Emirates, and United Kingdom) due to applicable export controls, telecom licensing, data localization requirements, content moderation requirements, or cloud service provider limitations.
• We reserve the right to block a user's access to the app at any time for violating these rules (or for any other valid reason).

Your account and hellocode

• We give you an account and hellocode when you first use the app, which you use to connect, add friends, and send/receive messages.
• Keep your hellocode private! Only share with people you want to chat with.
• You can optionally link your account with an email address, which prevents you from losing access to your account if you lose access to your device or its data.

Your chats

• You own anything you record or send.
• We store your messages so you and your friends can listen later.
• Messages will be deleted approximately 30 days after you send them.

Be good to each other

• No hate speech, harassment, spam, or illegal content.
• Don't send content you don't have the right to share.
• If you no longer want to chat with someone, remove them as a friend and they will no longer be able to contact you.

Rules violations

• We may suspend or delete accounts that break these rules.
• You can delete your account anytime here.

No promises

The app is provided "as is". We can't guarantee it'll work perfectly (but we'll do our best)!

Limitation of liability

We are not responsible for indirect damages (e.g. due to things like like lost messages, downtime, or anything else).

Updates to these terms

We may change these terms from time to time. We'll post updates in the app and on this website, and continued use of the app means you accept them.

Questions or concerns?

Contact us here.